Abstract:
This annotated bibliography identifies literature published from 2007 to 2013 that examines the use of cloud computing (specifically software-as-a-service [SaaS] in support of an electronic document and records management system (EDRMS). The goal is to examine two factors: (a) cost effectiveness and (b) information security. Findings show that cost is affected by the type of cloud deployment model and particular use. A key security issue is regulation, which can be mitigated through audit and monitoring.