Maldonado, Brandon2008-11-032008-11-032007-06https://hdl.handle.net/1794/7667ix, 69 p. This paper was completed as part of the final research component in the University of Oregon Applied Information Management Master's Degree Program [see htpp://aim.uoregon.edu].Computer Based Training (CBT) can fail to deliver real business value if implemented on the basis of assumptions alone (Oà ¢ Connor, 2006). A training needs assessment can determine if CBT will address needs prior to implementation. Using content analysis, this study, structured in four steps, provides a guide to conducting a CBT needs assessment. Steps include: (1) conducting a gap analysis, (2) identifying priorities, (3) identifying performance problems, and (4) identifying solutions. CBT benefits and drawbacks are included.Content analysisGap analysisApplied Information ManagementDataCBTComputer-based trainingAIMOther