Bean, MargaretFrederiksen, LindaNance, Heidi2012-02-102012-02-102012Volume 40, Issue 10264-1615https://hdl.handle.net/1794/11939Purpose - This paper describes the international ILL experience of three academic libraries in the Pacific Northwest and analyzes factors impacting the success of international ILL. The authors speculate on three possible scenarios going forward and conclude with a call to action. Design/methodology/approach - The authors apply PEST and SWOT techniques, using their own institutions as case studies. Findings - Some of the most critical factors affecting international ILL at their home institutions include the terms of electronic license agreements, open access, and physical delivery costs. Originality/value - The internal and external factors affecting international ILL at these institutions are broadly applicable to all types of libraries throughout the world.rights_reservedInterlibrary loansGlobalPacific NorthwestNorthwest, PacificArticle