Russell, John2010-08-262010-08-262008"Wikis and Collaborative Reference Services," in The Desk and Beyond: Next Generation Reference Services, Sarah K. Steiner and M. Leslie Madden, eds., (Chicago, 2008), pp. 99-105.9780838909645https://hdl.handle.net/1794/10652"Wikis and Collaborative Reference Services," in The Desk and Beyond: Next Generation Reference Services, Sarah K. Steiner and M. Leslie Madden, eds., (Chicago, 2008), pp. 99-105.en-USWikis (Computer science)Reference services (Libraries)Book chapter