Murberg, Damian2020-01-172020-01-172019https://hdl.handle.net/1794/25128Outsourcing IT services from onshore to offshore allows an organization to access skilled labor while reducing development and testing times and expenditures (Trickett, 2003). As the trend of outsourcing IT services to offshore locations continues (Storti, 2015), organizations must understand how to mitigate the associated risks. This study examines the best practices and tools U.S. companies can utilize to overcome the challenges associated with offshore outsourcing, including cultural differences, language barriers, distance, and time differences.en-USCreative Commons BY-NC-ND 4.0-USIT offshore outsourcingoutsourcing managementvirtual teamsglobal collaborationnearshoringcommunication toolsknowledge managementoffshore software developmentTerminal Project