Carver, Deborah A.2004-06-292004-06-291989Library Administration & Management v. 3 (Winter 1989) p. 30-40888-4463https://hdl.handle.net/1794/1875 p.138862 bytesapplication/pdfen-USAdministration -- BibliographyBusiness literature -- EvaluationLibrary science literature -- EvaluationArticle