Smith, Donald2019-02-132019-02-132018https://hdl.handle.net/1794/24348This study explores the barriers and best practices for consideration by the Washington Air National Guard for the implementation of a social media program for use before, during and after crises within the state of Washington. This research is also intended for similar organizations who wish to implement social media into their crisis response plans. The annotated bibliography provides content on barriers to consider and social media best practices used by other crisis response organizations.enCreative Commons BY-NC-ND 4.0-USAir National GuardCrisis communicationsSocial mediaSituational-awarenessEmergency managementDisaster managementTerminal Project