Web accessibility and user experience are important for centering those who want to learn, research, and teach with digital and digitized cultural heritage. In 2018, the University of Oregon was awarded an Andrew W. Mellon Foundation grant to experiment and build collaboration capacity for how GLAM assets could be used in innovation ways for research.

Digital GLAM Spaces was a free conference held on November 10, 2021 about building community around web accessibility and user experience. It created a place for GLAM practitioners to share definitions and best practices for what is UX and accessibility; communicate digital strategies for incorporating user research into digital projects; and talk about the people, skillsets, and support needed to be better and make web accessibility and user experience part of our work instead of bolted on.