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Bivins, Tom Skoog, Kari Elizabeth 2026-02-20T15:26:19Z 2000 https://hdl.handle.net/1794/32136 96 pages. On April 20, 1999, America was witness to the worst school shooting in a suburban, middle class neighborhood of its time at Columbine High School. Everyone assumed it would never happen in Littleton, Colorado, but it did and the public information officers of three Jefferson County agencies assumed the task of getting the information out to the media and the community as quickly as possible. While there is no public relations textbook on how to control a crisis like the Columbine shootings, there are basic guidelines agreed upon by public relations professionals that will lead to the successful control of the crisis. The public information response to the Columbine shootings and the crises that followed are evaluated based on these criteria and responses from the media involved in covering the shootings. Based on rhe evaluation, some general and important conclusions are made about the mistakes and successes of the public information response to the Columbine shootings. en_US University of Oregon Creative Commons BY-NC-ND 4.0-US UO theses and dissertations are provided for research and educational purposes and may be under copyright by the author or the author’s heirs. Please contact scholars@uoregon.edu with any questions or comments. In your email, be sure to include the URL and title of the specific items that you are inquiring about. Columbine shootings Columbine high school America Crisis communications The Crisis and Its Crises: An Analysis of the Public Information to the Columbine High School Shootings Dissertation or thesisopen.access