How carefully you read materials
1 = STUDY ENTIRE PACKAGE
2 = ONLY WHAT NEEDED
3 = SKIM/ GLANCE OVER
4 = NOT LOOK AT
7 = REFUSED
8 = DON'T KNOW
9 = NO ANSWER

How involved are you in household's open enrollment benefits decisions
1 = A GREAT DEAL
2 = SOME
3 = A LITTLE
4 = NOT AT ALL
7 = REFUSED
8 = DON'T KNOW
9 = NO ANSWER

How helpful are the printed open enrollment materials
1 = VERY HELPFUL
2 = SOMEWHAT HELPFUL
3 = NOT HELPFUL
4 = IT VARIES
7 = REFUSED
8 = DON'T KNOW
9 = NO ANSWER

How thorough are the materials in making decisions
1 = VERY THOROUGH
2 = SOMEWHAT THOROUGH
3 = NOT THOROUGH
4 = (IF VOLUNTEERED) TOO THOROUGH
5 = (IF VOLUNTEERED) IT VARIES
7 = REFUSED
8 = DON'T KNOW
9 = NO ANSWER

Ever attended PEBB's informational meetings
1 = YES
2 = NO
7 = REFUSED
8 = DON'T KNOW
9 = NO ANSWER

How helpful was the (most recent) meeting you attended
1 = VERY HELPFUL
2 = SOMEWHAT HELPFUL
3 = NOT HELPFUL
4 = (IF VOLUNTEERED) IT VARIED
7 = REFUSED
8 = DON'T KNOW
9 = NO ANSWER

How thorough was the information presented at that (most recent) meeting
1 = VERY THOROUGH
2 = SOMEWHAT THOROUGH
3 = NOT THOROUGH
4 = (IF VOLUNTEERED) TOO THOROUGH
5 = (IF VOLUNTEERED) IT VARIED
7 = REFUSED
8 = DON'T KNOW
9 = NO ANSWER

How difficult is it to attend a one-hour open enrollment meeting
1 = VERY DIFFICULT
2 = SOMEWHAT DIFFICULT
3 = NOT DIFFICULT
4 = (IF VOLUNTEERED) IT DEPENDS
7 = REFUSED
8 = DON'T KNOW
9 = NO ANSWER

Would you attend if part of a regularly scheduled meeting at work
1 = YES
2 = NO
3 = (IF VOLUNTEERED) IT DEPENDS
7 = REFUSED
8 = DON'T KNOW
9 = NO ANSWER

Do you ever receive PEBB's monthly newsletter
1 = YES
2 = NO INFO1
3 = (IF VOLUNTEERED) SOMETIMES
7 = REFUSED
8 = DON'T KNOW/NOT SURE
9 = NO ANSWER

Do you read PEBB's monthly newsletter
1 = YES
2 = NO
3 = (IF VOLUNTEERED) SOMETIMES
7 = REFUSED
8 = DON'T KNOW
9 = NO ANSWER

How carefully do you read PEBB's monthly newsletter
1 = STUDY ENTIRE
2 = ONLY WHAT NEEDED
3 = SKIM/ GLANCE OVER
4 = (IF VOLUNTEERED) IT VARIES
7 = REFUSED
8 = DON'T KNOW
9 = NO ANSWER

How helpful is PEBB's monthly newsletter to your benefits decisions
1 = VERY HELPFUL
2 = SOMEWHAT HELPFUL
3 = NOT HELPFUL
4 = (IF VOLUNTEERED) IT VARIES
7 = REFUSED
8 = DON'T KNOW
9 = NO ANSWER

Getting the full open enrollment information packet from a WWW
1 = A GREAT DEAL
2 = SOME
3 = NOT AT ALL
4 = (IF VOLUNTEERED) IT DEPENDS
7 = REFUSED
8 = DON'T KNOW
9 = NO ANSWER

How much do you like the current mode
1 = A GREAT DEAL
2 = SOME
3 = NOT AT ALL
4 = (IF VOLUNTEERED) IT VARIES
7 = REFUSED
8 = DON'T KNOW
9 = NO ANSWER

Which modes of receiving benefits information would you prefer most
12 = OTHER (SPECIFY)
97 = REFUSED
98 = DON'T KNOW
99 = NO ANSWER

Which mode would you prefer most during open enrollment
1 = WORLD WIDE WEB
2 = CD-ROM
3 = PAPER AND PENCIL AT GROUP MEETINGS
4 = TELEPHONE USING INTERACTIVE VOICE RESPONSE
5 = FACE-TO-FACE MEETINGS
6 = PERSONAL TELEPHONE CALLS
7 = CURRENT PAPER PACKET
8 = PERSONALLY SELECTED PRINTED MATERIALS
9 = (IF VOLUNTEERED) OTHER
97 = REFUSED
98 = DON'T KNOW
99 = NO ANSWER

What mode would you prefer to get mid-year information
1 = WORLD WIDE WEB
2 = VIDEO
3 = CD-ROM
4 = GROUP MEETINGS
5 = TELEPHONE USING INTERACTIVE VOICE RESPONSE
6 = MONTHLY NEWSLETTER
7 = CABLE ACCESS TV
8 = FACE-TO-FACE MEETINGS
9 = PERSONAL TELEPHONE CALLS
10 = "CURRENT PAPER PACKET, GROUP MEETINGS, AND NEWSLETTER"
11 = PERSONALLY SELECTED PRINTED MATERIALS
12 = (IF VOLUNTEERED) OTHER
97 = REFUSED
98 = DON'T KNOW
99 = NO ANSWER

How many years ago did you last make a family status change
0 = THIS YEAR
60 = 60 OR MORE YEARS AGO
96 = NEVER
97 = REFUSED
98 = DON'T KNOW
99 = NO ANSWER

Do you have any concerns about enrolling on the Internet or WWW
1 = YES'
2 = NO
7 = REFUSED
8 = DON'T KNOW
9 = NO ANSWER

"Electronic mail, World Wide Web, or the Internet on home computer"
1 = YES
2 = NO
3 = "(IF VOLUNTEERED) YES, BUT NEVER HAVE USED IT"
7 = REFUSED
8 = DON'T KNOW
9 = NO ANSWER

What kind of modem do you have in your home
1 = TELEPHONE MODEM
2 = CABLE MODEM
3 = DSL (DIGITAL SUBSCRIBER LINE)
7 = REFUSED
8 = DON'T KNOW
9 = NO ANSWER

1 = 14.4K
2 = 28.8K
3 = 56K
4 = V90
5 = DSL (DIRECT NETWORK CONNECTION)
6 = ISDN (DIRECT NETWORK CONNECTION)
7 = CABLE
8 = SATELLITE
97 = REFUSED
98 = DON'T KNOW
99 = NO ANSWER

"Do you know how to create, edit documents/graphics, or analyze data on computer"
1 = YES
2 = "IF VOLUNTEERED: YES, A LITTLE"
3 = NO
7 = REFUSED
8 = DON'T KNOW
9 = NO ANSWER

"Do you have hard wire cable, or is it wireless "
1 = HARD WIRE
2 = WIRELESS
3 = (IF VOLUNTEERED) BOTH
7 = REFUSED
8 = DON'T KNOW
9 = NO ANSWER

How old are you
96 = AGE 96 OR GREATER
97 = REFUSED
98 = DON'T KNOW
99 = NO ANSWER

How many people live in your home?
97 = REFUSED
98 = DON'T KNOW
99 = NO ANSWER

How many children age 17 and younger live in your home
6 = SIX OR MORE
7 = REFUSED
8 = DON'T KNOW
9 = NO ANSWER

Highest level of education completed
1 = "0-8 YEARS, NO GED"
2 = "8-12 YEARS, NO HIGH SCHOOL DIPLOMA OR GED"
3 = HIGH SCHOOL DIPLOMA OR GED
4 = "SOME COLLEGE, NO DEGREE"
5 = "ASSOCIATE'S DEGREE (AA, AS)"
6 = "BACHELORS DEGREE (BA, BS, AB)"
7 = "MASTERS DEGREE (MA, MS, MBA)"
8 = DOCTORATE OR PROFESSIONAL DEGREE
9 = OTHER (SPECIFY)
97 = REFUSED
98 = DON'T KNOW
99 = NO ANSWER

How would you rate your understanding of PEBB processes of making changes
1 = EXCELLENT
2 = GOOD
3 = FAIR
4 = POOR
7 = REFUSED
8 = DON'T KNOW
9 = NO ANSWER

How much do you care about the processes PEBB uses to makes changes
1 = A LOT
2 = SOME
3 = A LITTLE
4 = NOT AT ALL
7 = REFUSED
8 = DON'T KNOW
9 = NO ANSWER