Generation Me: Millennial Intercultural Sensitivity and Conflict Management Styles in the Group Setting
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Date
2017-05-01
Authors
Clements, Alyssa
Journal Title
Journal ISSN
Volume Title
Publisher
University of Oregon
Abstract
The Millennial Generation is a young generation now required to effectively and efficiently navigate the cultural diversity that they encounter in various group settings throughout the United States. Research has examined conflict management styles and intercultural sensitivity, but few studies have investigated these two concepts specifically within the Millennial Generation. The purpose of this study is to fill the gap that exists in the current literature through an examination of the relationship between intercultural sensitivity and conflict management styles within the Millennial Generation in a hypothetical intercultural group setting. The results from 221 participants indicate that positive and negative relationships exist among the dimensions of intercultural sensitivity and conflict management styles, Millennials show a preference for conflict management styles that reflect a concern for self, and Millennials report high Interaction Confidence and low Respect for Cultural Difference. Limitations and directions for future research are also discussed.
Description
Keywords
Communication, Conflict, Conflict management styles, Intercultural, Intercultural sensitvity, Millennials