Estlund, Karen

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Guiding a Campus Through the Transition to a Paperless Records System
(Oesterreichische Computer Gesellschaft / Austrian Computer Society, 2010) Briston, Heather; Estlund, Karen
The “paperless office” concept has been around for decades, and many have cited that the electronic office has instead increased the amount of paper produced. Case studies have shown that a successful “paperless” system requires motivation, ease of use, and cost savings [5]. Paper will co-exist with electronic records for the foreseeable future; however, what happens when the official record of an institution becomes “paperless”? This short paper presents a case study describing the efforts in the University of Oregon Office of the President to move to a fully electronic records system, the trickle-down effect to campus units, and the work of the Libraries to preserve the institutional record. The Libraries created a model to solve the immediate needs of the Office of the President addressing issues of workflow and preservation before an ideal system and staffing could be realized. A hands-on approach was employed, focusing on day-to-day work and ease of use for office contacts, and standards and migration plans for archival files using PLATTER [1]. By doing this, a foundation was created for an electronic records system that can be adapted across campus for administrative offices, faculty scholarship, cultural museums, science labs, and student coursework.