Best Practices for Local Government Business Intelligence Implementations

Abstract

The report develops best practices to guide local governments in implementing business intelligence (BI) systems. Fifteen academic sources were reviewed and categorized as: challenges in BI implementations, best practices in BI implementations, and lessons learned from local government IT projects. The sources examine BI from the private and public sector. There are limited sources specific to local government; therefore, best practices were developed from all sources. The best practices are intended for local government leaders, managers, and project leads implementing BI.