Applied Information Management Master's Capstone Projects and Papers

Permanent URI for this collection

https://hdl.handle.net/1794/6121

This collection contains a selection of the Master's capstone research papers completed by students in the University of Oregon Applied Information Management Master's Degree Program.

For more information on the AIM Program and its requirements, visit the web site at: http://aim.uoregon.edu

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Now showing 1 - 20 of 215

Open Access
Risk Mitigation for SMEs Implementing ERPs
(University of Oregon, 2019) Stewart, Tyler
ERP systems offer benefits to businesses through cost reductions, efficiencies, and building competitive advantages (Aversano, Di Brino, Guardabascio, Salerno, & Tortorella, 2015). However, research indicates ERP implementations have high failure rates (Saxena, Dempsey, & Mcdonagh, 2016; Iskanius, 2009). SMEs evaluating ERP adoption face risks different from larger enterprises (Stefanou, 2013). SMEs can make better decisions towards ERP implementations through risk management. This study presents information about ERP implementation risks for SMEs and risk mitigation approaches.
Open Access
The Value of Transitioning to a Cloud-based Phone Platform for an SME
(University of Oregon, 2019) Schwartz, Christopher
This study assists in understanding the value of transitioning to a cloud-based phone solution for an SME. The target audience is SME leaders and their IT stakeholders seeking innovative technology solutions rather than on-premise PBX telephony systems. The sources are limited to publications between 2009 and 2019, focusing on cloud-based environments and UCaaS systems. The study is significant in addressing the value of a CBP over a PBX solution that can support an SME.
Open Access
IT Offshore Outsourcing: Best Practices for U.S.-Based Companies
(University of Oregon, 2019) Murberg, Damian
Outsourcing IT services from onshore to offshore allows an organization to access skilled labor while reducing development and testing times and expenditures (Trickett, 2003). As the trend of outsourcing IT services to offshore locations continues (Storti, 2015), organizations must understand how to mitigate the associated risks. This study examines the best practices and tools U.S. companies can utilize to overcome the challenges associated with offshore outsourcing, including cultural differences, language barriers, distance, and time differences.
Open Access
The Quest to Provide a Complete Personal Health Record
(University of Oregon, 2019) Muller, Jacqueline
This annotated bibliography examines the social, technical, and regulatory challenges of providing patients and care teams with complete personal health records. The intended audience includes executives, policy makers, and product developers within the healthcare service and technology industries. Scholarly literature published between 2015 and 2019 was referenced to identify challenges and possible solutions for integrating health and wellness data from multiple sources and devices in order to create longitudinal personal health records.
Open Access
Best Practices for Tailoring and Implementing a Project Management Methodology
(University of Oregon, 2019) McClure, Colin
Research has shown that the use of a project management methodology (PMM) contributes to a project’s success (Joslin & Muller, 2014). As the field of project management continues to evolve, it is incumbent on project management practitioners to exercise best practices in tailoring and implementing project management methodologies (Project Management Institute, 2017). Utilizing peer reviewed studies between 2006 and 2019, this study aims to define these best practices for use by other project management professionals.
Open Access
Managing Culturally Diverse, Virtual Teams
(University of Oregon, 2019) Mayer, Jen
The rise in the use of culturally diverse, virtual teams in business has resulted in unique challenges for managers attempting to lead these teams. This study includes a review of sources published within the last ten years. The purpose of the study is to uncover potential challenges that managers who lead culturally diverse, virtual teams may face as well as highlight best practices they can employ and help foster to address the challenges.
Open Access
Effective Implementation of ITIL/ISO 20000 Problem Management
(University of Oregon, 2019) Dryden, Seth
Significant documentation indicates that individuals and organizations that are responsible for the quality operation of information technologies do so through the use of well defined, established processes. Problem Management has been found to be an effective practice to improve IT service quality when implemented correctly. Challenges can be overcome by noting lessons learned from experienced Problem Management practitioners and scholars through a literature review of works published between 2005 and 2019.
Open Access
Benefits of an ITIL Transition in Small to Medium Sized Enterprises
(University of Oregon, 2019) Barker, Brandon
Small and medium sized enterprises (SMEs) are subject to the same complex computing requirements as their larger counterparts (Cruz-Hinojosa & Gutierrez-de-Mesa, 2016). With ever increasing complexity and cost associated with operating systems that are necessary today, SMEs need to learn how to do more with less. Tools exist today to help IT departments track issues and be more efficient with their spending through the use of the Information Technology Infrastructure Library.
Open Access
Increasing Generation Z Enrollment in Four-year Universities
(University of Oregon, 2019) Roman, Natasha
This annotated bibliography addresses the decline in enrollment and increase in cost at four-year institutions over recent years. The issue of declining enrollment is compounded by the introduction of a new generation to college campuses, Generation Z. The references presented address the use of academic analytics to identify factors that may encourage the enrollment of Generation Z students at four-year institutions. This work is intended for higher education administrators and trustee boards of four-year institutions.
Open Access
Improving Maritime Electronic Navigation Systems to Improve Collision Avoidance
(University of Oregon, 2019) Perez, George
Collisions at sea continue to be one of the most serious challenges facing the maritime industry, despite advances in marine electronic navigation systems. These electronic navigation systems can be improved with better collision avoidance algorithms to reduce marine accidents. This study reviews research in collision avoidance, mariner decision-making and electronic navigation systems since 2006. Military and commercial navigation system design and procurement personnel can benefit from this study to improve vessel safety and reduce losses.
Open Access
Best Practices for Heterogenous Health IoT Integration into Electronic Health Records
(University of Oregon, 2019) DeWitt, Jeffrey
Health IoT represents an agglomeration of medically-based devices that automate collection, communication, and processing of health data (Da Costa, Pasluosta, Eskofier, Da Silva, & Da Rosa Righi, 2018). This study examines how healthcare institutions can integrate heterogenous data into electronic health records. Key potential benefits are within precision medicine (Prosperi, Min, Bian, & Modave, 2018), patient chronic illnesses (Peng & Goswami, 2018), and advanced patient monitoring inside and outside of hospitals (Rodrigues et al., 2017).
Open Access
Best Practices in Using Semantic Transformation in Data Integration to Address Data Integrity Issues
(University of Oregon, 2019) Balijepalli, Saketh
Data integration is a digital technology used to combine data from multiple sources and provide users with a unified view of data assets (Chen, Hu, & Xu, 2015; Davidovski, 2018). Data is typically loaded into a data warehouse via Execute-Transform-Load (ETL) operations (Hose et al. 2015); sometimes the transformed data lacks data integrity. This paper explores best practices in using semantic transformation to address data integrity issues caused by data integration.
Open Access
Identifying and Mitigating Bias in Machine Learning Applications
(University of Oregon, 2019) Bald, Laura
This study addresses the existence of bias in machine learning applications and examines techniques for identifying and mitigating bias using scholarly literature published between 2012 and 2019. The intended audience is machine learning engineers, system analysts, and data analysts of any industry. This study is significant because there may be considerable ethical implications caused by machine learning bias; identifying and mitigating these biases is key to the development and deployment of effective machine learning algorithms.
Open Access
Best Practices of Learning Analytics Implementations in Higher Education
(University of Oregon, 2019) Sorter, Hiroe
As the use of learning analytics garners significant interest from higher education institutions, complex challenges have surfaced in the implementation of this tool. A successful implementation requires strategic and thoughtful planning and execution. This study examines the challenges and best practices for a successful learning analytics implementation. Institutions that are interested in initiating a learning analytics project and are in the process of implementation will benefit from the findings of this study.
Open Access
Artwork as a Service: Lessons and Best Practices From Service-Based Businesses
(University of Oregon, 2018) Berman, Daniel
Smartphones and social media have driven the popularity of photography to an all-time high. In addition to being popular, photography is big business and operates within a crowded and competitive market. To find success in the industry, one has to differentiate oneself and find new sources of revenue. This study explores the potential for an artwork rental business as an uncommon revenue stream, and identifies best practices and lessons learned from similar business models.
Open Access
Best Practices to Obtain and Maintain PCI Compliance
(University of Oregon, 2018) Blackwell, Jennifer
PCI developed security standards to guide merchants in ensuring sensitive cardholder data is protected. However, data breaches continue, affecting the data of billions of customers and negatively affecting revenue and consumer confidence. Merchants must determine the best approaches to not only obtain, but also maintain PCI compliance. This annotated bibliography considers best practices published from 2004 to 2018 to assist IT departments in implementing security procedures to securely process payment card transactions.
Open Access
Optimizing Recovery of Critical Systems Through Replication to the Cloud
(University of Oregon, 2018) Gillin, Barry
This annotated bibliography addresses the business requirements for disaster recovery planning in order to avoid the loss of critical data and provide business continuance with a focus on replicating critical data using cloud technology. The references included enable IT managers to make and justify informed decisions prior to implementing a disaster recovery plan. The references related to recovery methods and cloud technology were published between 2010 and 2018.
Open Access
Best Practices for Implementing a Hybrid Project Management Methodology
(University of Oregon, 2018) Hillaire, Olivia
Best practices in implementing a hybrid project management methodology that will align stakeholders with differing project approaches were gathered from scholarly literature from 2005 to 2018. Project managers, directors, leaders, and customers will find this study useful because the sources identified provide key insights and background on Waterfall and Agile frameworks as well as the challenges and best practices in implementing a hybrid methodology.
Open Access
Augmenting Workplace Wellness Programs with Biometric Monitoring
(University of Oregon, 2018) Miller, Jason
This annotated bibliography contains recent research describing the practices, policies, risks, and results regarding employer-sponsored wellness programs in the United States that are increasingly augmented with biometric monitoring features such as fitness trackers. The goal of this study is to improve the understanding of common risks and shortcomings so that individuals designing or augmenting wellness programs have improved chances of achieving success in helping employees reach positive health outcomes.
Open Access
Strategies and Barriers in Implementing Emergency Response on Social Media for the Washington Air National Guard
(University of Oregon, 2018) Smith, Donald
This study explores the barriers and best practices for consideration by the Washington Air National Guard for the implementation of a social media program for use before, during and after crises within the state of Washington. This research is also intended for similar organizations who wish to implement social media into their crisis response plans. The annotated bibliography provides content on barriers to consider and social media best practices used by other crisis response organizations.