Identifying Key Components of Business Intelligence Systems and Their Role in Managerial Decision Making
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Date
2011-02
Authors
Lloyd, John
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Abstract
Business intelligence systems by definition are used to create knowledge to enable business decision-making (Olszak & Ziemba, 2006). This study examines literature published between 2001 to 2010 and identifies the four most common components of a business intelligence system; ETL tools, data warehouses, OLAP techniques, and data-mining. Functions that each component performs are detailed. How each component is used to facilitate managerial decision-making at three levels of organizational management (operational, tactical and strategic) is described.
Description
72 p. This paper was completed as part of the final research component in the University of Oregon Applied Information Management Master's Degree Program [see htpp://aim.uoregon.edu].
Keywords
Business intelligence systems, OLAP, ETL, Data mining, Data warehousing, Decision making, Applied Information Management, AIM, Data