Identifying Key Components of Business Intelligence Systems and Their Role in Managerial Decision Making

Loading...
Thumbnail Image

Date

2011-02

Authors

Lloyd, John

Journal Title

Journal ISSN

Volume Title

Publisher

Abstract

Business intelligence systems by definition are used to create knowledge to enable business decision-making (Olszak & Ziemba, 2006). This study examines literature published between 2001 to 2010 and identifies the four most common components of a business intelligence system; ETL tools, data warehouses, OLAP techniques, and data-mining. Functions that each component performs are detailed. How each component is used to facilitate managerial decision-making at three levels of organizational management (operational, tactical and strategic) is described.

Description

72 p. This paper was completed as part of the final research component in the University of Oregon Applied Information Management Master's Degree Program [see htpp://aim.uoregon.edu].

Keywords

Business intelligence systems, OLAP, ETL, Data mining, Data warehousing, Decision making, Applied Information Management, AIM, Data

Citation