Addressing Gaps in Supply Chain Technology for Global OMNI Channel Retailers

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Date

2017

Authors

Casey, Lawrence Duane

Journal Title

Journal ISSN

Volume Title

Publisher

University of Oregon

Abstract

This annotated bibliography examines literature published between 2010 and 2017 that addresses technology gaps in supply chains for global OMNI channel retailers for cross channel engagements to help drive profits and better serve the consumer. It provides information to cross functional business leaders about: (a) business strategy descriptions for OMNI channel retailers, (b) supply chain challenges for OMNI channel retailers, (c) and best practices for integrated technology for OMNI channel supply chains.

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Keywords

OMNI channel, Supply chain, Supply chain management, Supply chain technology, Global retailer, E-commerce, Distribution

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