It Isn’t Just about Choice: The Potential of a Public Performance Report to Affect the Public Image of Hospitals

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stockard_jean_id26.pdf (95.78 KB)

Date

2004-07-02

Authors

Hibbard, Judith H.
Stockard, Jean
Tusler, Martin

Journal Title

Journal ISSN

Volume Title

Publisher

SAGE Publications

Abstract

Can a well-designed public performance report affect the public image of hospitals? Using a pre/postdesign and telephone interviews, consumer views and reports of their use of public hospital report are examined. The findings show that the report did influence consumer views about the quality of individual hospitals in the community 2 to 4 months after the release of the report.

Description

14 pages

Keywords

Quality Health Care, Report Cards, Hospital Performance

Citation

Hibbard, J. H., Stockard, J., & Tusler, M. (2004). It Isn’t Just about Choice: The Potential of a Public Performance Report to Affect the Public Image of Hospitals. Medical Care Research and Review, 62(3), 358- 371. https://doi.org/10.1177/1077558705275415

URI

https://hdl.handle.net/1794/28136

Collections

Stockard, Jean