The Importance of Website Usability Testing
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Date
2012-07-17
Authors
Rinder, Julie
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Abstract
This scholarly annotated bibliography examines literature that investigates website usability testing. Thirty-one references consisting of peer-reviewed articles, conference proceedings, and books are reviewed. Ten usability testing categories are identified across selected testing methods including: content relevance, ease of use and decision making, graphics, interactivity between the site and the user, interface design, links, navigation/menus, page layout/text formatting, search tools, and technical performance. Most frequently listed categories address (a) navigation, (b) search features, and (c) content.
Description
This paper was completed as part of the final research component in the University of Oregon Applied Information Management Master's Degree Program [see htpp://aim.uoregon.edu].
Keywords
Applied Information Management, AIM, Data, Web sites