Chat Widget Placement Makes All the Difference!
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Date
2010
Authors
Frantz, Paul
Westra, Brian
Journal Title
Journal ISSN
Volume Title
Publisher
Oregon Library Association
Abstract
Library chat widget placement enhances the use of chat by patrons at the University of Oregon Libraries, and is a growing mode of interaction for reference services.
Description
Keywords
Academic libraries -- Reference services, Reference services (Libraries), LibraryH3lp, Chat, Widget, Web sites
Citation
Frantz, P. & Westra, B., 2010. Chat Widget Placement Makes All the Difference! Oregon Library Association Quarterly, 16(2), 16-21. http://data.memberclicks.com/site/ola/olaq_16no2.pdf