Chat Widget Placement Makes All the Difference!

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Date

2010

Authors

Frantz, Paul
Westra, Brian

Journal Title

Journal ISSN

Volume Title

Publisher

Oregon Library Association

Abstract

Library chat widget placement enhances the use of chat by patrons at the University of Oregon Libraries, and is a growing mode of interaction for reference services.

Description

Keywords

Academic libraries -- Reference services, Reference services (Libraries), LibraryH3lp, Chat, Widget, Web sites

Citation

Frantz, P. & Westra, B., 2010. Chat Widget Placement Makes All the Difference! Oregon Library Association Quarterly, 16(2), 16-21. http://data.memberclicks.com/site/ola/olaq_16no2.pdf