How the Use of Interorganizational Systems by Participants of a Retail Supply Chain Supports Competitive Advantage
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This review examines how interorganizational systems (IOS) are used to provide a competitive advantage to both individual firms and the supply chain as an aggregate. Selected literature published between 2002 and 2009 is analyzed to provide IT managers an understanding of how IOSs are being used in support of competitive advantage. Focus is on the evolution of IOS, from electronic data interchange (EDI) and electronic markets (EMs), to extensible markup language (XML).