Abstract:
Supply chain management is a critical component of business planning and assembly, and must be continuously monitored to be effective (Mehra, 2005). This paper reflects on the role of software agents for managing supply chain risks at tactical and operational levels (Mark, et al., 2000). Twenty-nine selected references published between 2000 and 2008 are analyzed to understand how software agents mitigate the effects of risks in supply chain management supporting complex distributed systems.