Selected Collaboration Tools that Address the Communication Challenges Faced by Virtual Team Leaders
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Communication is considered a key factor for effective project management and project success. This literature review examines information published between 1994 and 2007, about the communication challenges faced by project managers, when leading virtual teams. Results reveal three types of collaboration tools (information management, conferencing, and project management) that can be used to address three larger kinds of typical communication challenges. Research indicates that establishing trust and addressing information overload are two additional key elements.