Abstract:
The purpose of this study is to explore ways that web conferencing and enterprise information portals, two collaborative technologies, support the four modes of knowledge conversion described by Takeuchi and Nonaka (2004). Modes include Socialization, Externalization, Internalization, and Combination. Content analysis is conducted on selected literature published between January 2004 and December 2004. Outcomes are intended for use in organizations seeking to improve knowledge sharing, with the goal to leverage information into knowledge.