Implementation of Effective Change Management for Successful Integration of Health Information Technology (HIT) Systems in Hospitals
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The purpose of this literature review is to examine change management strategies that Chief Information Officers (CIO) and Chief Medical Informatics Officers (CMIO) need to understand to best implement Health Information Technology (HIT) systems to effectively produce health services in hospitals. Two systems are examined: Electronic Medical Record (EMR) and Computerized Physician Order Entry (CPOE). Leadership is the essential ingredient. Three key methods are identified to combat resistance to change: communication, collaboration, and empowerment.