Conducting a Needs Assessment for the Implementation of Computer Based Training within a Corporate Environment

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Date

2007-06

Authors

Maldonado, Brandon

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Abstract

Computer Based Training (CBT) can fail to deliver real business value if implemented on the basis of assumptions alone (Oà ¢ Connor, 2006). A training needs assessment can determine if CBT will address needs prior to implementation. Using content analysis, this study, structured in four steps, provides a guide to conducting a CBT needs assessment. Steps include: (1) conducting a gap analysis, (2) identifying priorities, (3) identifying performance problems, and (4) identifying solutions. CBT benefits and drawbacks are included.

Description

ix, 69 p. This paper was completed as part of the final research component in the University of Oregon Applied Information Management Master's Degree Program [see htpp://aim.uoregon.edu].

Keywords

Content analysis, Gap analysis, Applied Information Management, Data, CBT, Computer-based training, AIM

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