Social Technologies That Support Consumer Control in Internet Banking

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dc.contributor.authorMaehle, Katrin
dc.date.accessioned2008-11-13T23:33:50Z
dc.date.available2008-11-13T23:33:50Z
dc.date.issued2008-11-13T23:33:50Z
dc.descriptionThis paper was completed as part of the final research component in the University of Oregon Applied Information Management Master's Degree Program [see htpp://aim.uoregon.edu].en
dc.description.abstractInternet banking is one of the fastest growing online activities (Fox, 2005). Internet social technologies provide users with increased control of the online experience (Charron, Favier, & Li, 2006). Based on analysis of literature published between 2000 - 2006, social technologies designed to increase consumer control are selected from non-bank retail websites and presented to bank channel managers for potential use within retail Internet banking websites. Types include blogs, chat, forums, personalization, podcasts and wikis.en
dc.identifier.urihttps://hdl.handle.net/1794/7824
dc.relation.ispartofseriesAIM Capstone 2006;Katrin Maehle
dc.subjectAIMen
dc.subjectPodcastsen
dc.subjectInternet bankingen
dc.subjectBlogsen
dc.subjectChaten
dc.subjectPersonalizationen
dc.subjectRetail websitesen
dc.subjectSocial technologiesen
dc.subjectDataen
dc.subjectForumsen
dc.subjectWikis (Computer science)en
dc.subjectApplied Information Managementen
dc.titleSocial Technologies That Support Consumer Control in Internet Bankingen
dc.typeOtheren

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