Benefits of an ITIL Transition in Small to Medium Sized Enterprises
| dc.contributor.author | Barker, Brandon | |
| dc.date.accessioned | 2020-01-17T23:19:43Z | |
| dc.date.available | 2020-01-17T23:19:43Z | |
| dc.date.issued | 2019 | |
| dc.description.abstract | Small and medium sized enterprises (SMEs) are subject to the same complex computing requirements as their larger counterparts (Cruz-Hinojosa & Gutierrez-de-Mesa, 2016). With ever increasing complexity and cost associated with operating systems that are necessary today, SMEs need to learn how to do more with less. Tools exist today to help IT departments track issues and be more efficient with their spending through the use of the Information Technology Infrastructure Library. | en_US |
| dc.identifier.uri | https://hdl.handle.net/1794/25123 | |
| dc.language.iso | en_US | en_US |
| dc.publisher | University of Oregon | en_US |
| dc.relation.ispartofseries | AIM Capstone;Barker2019 | |
| dc.rights | Creative Commons BY-NC-ND 4.0-US | en_US |
| dc.subject | Small and Medium Sized Enterprises | en_US |
| dc.subject | SME | en_US |
| dc.subject | ITIL | en_US |
| dc.subject | IT Infrastructure Library | en_US |
| dc.subject | ITSM | en_US |
| dc.subject | IT Service Management | en_US |
| dc.subject | Critical Success Factors | en_US |
| dc.subject | Small and Medium Sized Businesses | en_US |
| dc.title | Benefits of an ITIL Transition in Small to Medium Sized Enterprises | en_US |
| dc.type | Terminal Project | en_US |