Conducting a Needs Assessment for the Implementation of Computer Based Training within a Corporate Environment
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Computer Based Training (CBT) can fail to deliver real business value if implemented on the basis of assumptions alone (OÃ Â¢ Connor, 2006). A training needs assessment can determine if CBT will address needs prior to implementation. Using content analysis, this study, structured in four steps, provides a guide to conducting a CBT needs assessment. Steps include: (1) conducting a gap analysis, (2) identifying priorities, (3) identifying performance problems, and (4) identifying solutions. CBT benefits and drawbacks are included.