Usability and the evolving library website

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Title: Usability and the evolving library website
Author: Beseda, Addie Marie
Abstract: The academic library website presents many complex usability issues, and most are affected by the ever-changing nature of digjtal information. This thesis explores these issues with the aid of usability testing on the University of Oregon Libraries website. Undergraduates performed tasks that reflect real library usage; the problems they encountered are summarized based on the usability measures of effectiveness, efficiency, and satisfaction. The study found that although students were able to effectively use the UO Libraries website to conwlete tasks, they did so inefficiently, with many missteps before reaching completion. Similarly, although students were able to find the information they needed on the website, they indicated that they preferred search engines over libraries for research purposes. These results serve as a starting point for discussion of the relationship between the library website and the search engine, the necessity of background knowledge in information gathering for competent website use, and a strategy for making the Libraries website into a tool students prefer.
Description: vii, 131 p. A THESIS Presented to the Department of Computer and Information Science and the Clark Honors College of the University of Oregon in partial fulfillment of the requirements for degree of Bachelor of Arts, June 2006. A print copy of this title is available through the UO Libraries under the call number: SCA Archiv Beseda 2006
URI: http://hdl.handle.net/1794/9514
Date: 2006-06


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