Identifying Key Components of Business Intelligence Systems and Their Role in Managerial Decision Making

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Title: Identifying Key Components of Business Intelligence Systems and Their Role in Managerial Decision Making
Author: Lloyd, John
Abstract: Business intelligence systems by definition are used to create knowledge to enable business decision-making (Olszak & Ziemba, 2006). This study examines literature published between 2001 to 2010 and identifies the four most common components of a business intelligence system; ETL tools, data warehouses, OLAP techniques, and data-mining. Functions that each component performs are detailed. How each component is used to facilitate managerial decision-making at three levels of organizational management (operational, tactical and strategic) is described.
Description: 72 p. This paper was completed as part of the final research component in the University of Oregon Applied Information Management Master's Degree Program [see htpp://aim.uoregon.edu].
URI: http://hdl.handle.net/1794/11389
Date: 2011-02


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