Abstract:
Governments of developing countries attempt to provide a better quality of life to citizens through information and communication technologies (ICTs). This attempt â to enhance the access to and delivery of government services to benefit citizensâ is known as e-government (Basu, 2004). This study focuses on e-government project planning, with emphasis on two factors: accountability and transparency. A checklist of success factors, derived from case studies and theoretical documents, is provided for consideration by e-government designers.